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Registration
Registration at Crosbyton Clinic Hospital
When you register at Crosbyton Clinic Hospital, you will be asked to read and sign several important documents. These include Consent to Treatment, HIPAA Privacy Notice, Advance Directives, and additional forms if you are seen in the Emergency Room.
HIPAA Privacy Notice
The HIPAA Privacy Notice ensures that your personal health information is protected. During your stay, we may list your name in our Patient Directory unless you request otherwise. This allows you to receive visitors, phone calls, mail, and flowers. In accordance with Texas law, you have the right to request that no information be released.
Insurance Billing
Please bring your insurance card(s), whether you have individual coverage, Medicare, or Medicaid. For convenience, the hospital will file your insurance; however, some health insurance plans require pre-certification before admission or treatment.
It is important to remember that you are responsible for your hospital bill, even with insurance coverage. Payment is expected within 45 days following treatment. If no payment is received from your insurance carrier, or if there are delays, we will look to you to pay your account.
For patients without insurance, full payment is expected unless prior arrangements are made. We accept MasterCard, Visa, and Discover. For billing questions, please contact our Billing Department at (806) 675-2382.
Patient Rights and Responsibilities
Patient Rights
• Be informed of your rights as a patient and appoint a representative to receive information if desired.
• Exercise your rights without discrimination.
• Receive respectful, safe care, free from abuse, neglect, and harassment.
• Access protective services if needed.
• Receive information about your health, treatment, and recovery in understandable terms.
• Participate in your care plan and make informed decisions about your treatment.
• Request privacy for your medical care, with all records handled confidentially.
• Receive information about continuing care after discharge.
• Access and receive an explanation of your bill.
• Be informed about the hospital’s grievance process.
Patient Responsibilities
• Provide accurate and complete information about your health history.
• Follow your treatment plan and notify healthcare providers of any changes in your condition.
• Ask questions if you do not understand your care instructions.
• Fulfill financial obligations related to your hospital care.
• Respect the rights of other patients and hospital staff.
Pricing Transparency
The Centers for Medicare and Medicaid (CMS) established guidance for hospital to make available a list of their standard charges online.
At Crosbyton Clinic Hospital, we know that health care can be an unexpected expense and that the cost of health care services can be a deciding factor for many people as they plan for care. Crosbyton Clinic Hospital supports health care pricing transparency and tools that help patients and consumers evaluate what care is best for them and any related financial costs.
Hospital charges can help patients understand what the costs might be for certain health care services; however, they don’t provide a full picture of what patients will pay. Patients’ financial liability will depend on the full course of treatment and on the type of insurance coverage they have.
We encourage all health care consumers to speak with their providers and their health plan to get a full picture of what they will pay. For our patients, we offer financial counseling for those experiencing hardship during any point throughout their care.